Best Ways To Manage A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. A the leader is obligated to take the necessary measures to make sure that the team has achieved its goals.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
If you are new to being a manager, you will often make mistakes. You should acknowledge that you sometimes go wrong and admit that to your team. If you act like you have answers to all problems, you will always be solving problems that the team brings up only to see you handling their problems. If there is transparency between your team and you, you will be in a position to build a bond of mutual respect with your team.
Giving regular instructions to the team members is one mistake that managers of a sales team do especially if one was a sales person. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. You will not be building a sales team rather you will be building clones of yourself.
You might think that cloning yourself is a great idea because you have succeeded, however, it might be a trap. Having a team whose members have different ideas on how to solve a problem would be better. There are various styles that can be used to effectively manage your team. Each of this styles has an appropriate time and place of using them.
One approach that you can use when faced with a problem is the consultative approach. Ask your team. Do no tell them. See what they think about the situation, account or customer. You should understand how your team want to have their problems solved and how they want you to help them.
If the team members are not used to the kind of management you are using, the might fail to respond well at first. This will most likely happen if your predecessor was a directive manager. However, keep motivating them to be free to come up with possible solutions to problems they could be going through. Apart from knowing how they operate and think, they will also appreciate you for enabling them to develop skills for problem-solving.